Support/ FAQs

Membership & Billing

Can I cancel anytime?

Yes. Cancel from your account settings; access stays active until the end of the paid period.

Do you offer refunds?

Because content is delivered instantly, all sales are final.

Refunds are only issued if a verified technical issue prevents access and you contact support@edubriefing.com within 7 days of purchase.

Need help with a charge or receipt?

Email support@edubriefing.com with your order number and the email used at checkout.

Content & Usage

Can I share Edu Briefing materials?

Premium newsletters and toolkits are for personal or classroom use only and may not be redistributed or sold.

Do you reproduce journal articles?

No. We summarize open-access and cited studies in our own words and link to the originals when possible.

Found an error or suggestion?

Email support@edubriefing.com with the briefing title and details.

Privacy & Account Data

Do you sell or share my personal information?

Never. We collect only what’s needed to manage your account and communication.

See our full Privacy Policy for details.

Can I delete my account or data?

Yes. Email support@edubriefing.com with your request.

We remove all personal data except legally required transaction records.

May I report a copyright concern?

Yes. Send the page URL and documentation to support@edubriefing.com. Verified claims are handled promptly.